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Privacy Policy

We do not sell, trade, or rent your Personally Identifiable Information to others. Ever.
By using Pay Pal we never see your credit card details. Visit www.paypal.com.au for further information.

Overview

Our store allows you to buy products, receive special discounts, e-mails or other promotional information from us. We use the information that we collect about you to fulfil your product and service purchases and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically.

What information do we collect from you?

In order to better provide you with numerous products and services, we collect information about our visitors which is Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, and product details. We are never supplied with your credit card details.

Where do we collect information from you and how do we use it?

Our primary goal in collecting personal information is to provide our visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.

We gather information in the following ways:

Ordering
When you order from us, we collect personally identifiable information from you. If you order one of our products, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, or other payment information, order number. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.

With whom do we share your information?

Compliance with Service of Process or Law Enforcement: Occasionally we may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation, without prior notice to you. AFE Australia Pty Ltd fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.

What are your choices regarding collection, use, and distribution of your information?

Email: We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to our site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us. After doing so, you will not receive future promotional emails unless you open a new account or sign up to receive newsletters or emails.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?

In order to most efficiently serve you, credit card transactions and order fulfilment are handled by PayPal. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

We do not store credit card information in our database at any time.

Contacting us about privacy questions or concerns

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us. You can find our contact information in the "Contact" section of our site.

Privacy Policy changes

This Privacy Policy was last changed May 2010. If we make changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.


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